How can I change my bank account details?
You can change your bank details by logging into your Ryft account and clicking on ‘Get Paid’ – from there the option to change bank details will appear.
I haven’t received my payments, what should I do?
Send us an email at [email protected] for us to check the database and we’ll get back to you as soon as possible or email Ryft direct at [email protected]
How do I withdraw funds from my Ryft account?
When you need to take payments from your Ryft account, just press the ‘Get Paid’ button within your Ryft account and payments will be transferred the next day.
How much are Ryft fees?
Ryft charges a 2.3% fee.
I’m having issues connecting my Ryft account, what should I do?
Please contact us [email protected] so we can check your account. Or Ryft direct, [email protected]
What happens with client disputes?
If a client disputes a payment after making a deposit for treatment, the clinic or practitioner must handle it. Any losses will come out of their future deposits or from their Ryft account or direct bank account.
Ryft, the company that processes our payments, charges a £15 fee for each dispute. If the clinic or practitioner loses the dispute, they have to pay this fee which will be deducted from the card on file
